Pridefit FAQ's
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  • Can I request specific class times or formats for Pridefit LIVE?
    Yes! We love hearing from our members. Share your preferences through Circle or contact our team directly. While we can't guarantee every request, member feedback directly influences our schedule.Few readers
  • How do coaches provide feedback during Pridefit LIVE class?
    Coaches monitor participants' form through video and provide individual cues and corrections throughout class. They'll call out modifications for different fitness levels and check in to ensure everyone is working safely and effectively.Few readers
  • How do I provide feedback about my Pridefit LIVE class experience?
    You can share feedback by emailing our support team (support@pridefit.com). We value your input and use it to continuously improve the Pridefit LIVE experience!Few readers
  • How do I cancel or reschedule my Pridefit LIVE class reservation?
    You can cancel or reschedule through the Pridefit LIVE space in the community up to an hour before class starts. Simply go to th event reservation in the community and select the class you'd like to modify.Few readers
  • What is the Pridefit LIVE class structure and format?
    Classes typically include a dynamic warm-up, followed by four 8 minute workout blocks with 2 minutes of rest in between, and a cool-down with stretching. Format varies by class type but always includes clear instruction and coaching throughout.Few readers
  • How do I join a Pridefit LIVE class on Zoom?
    Once you reserve a class, you'll receive a Zoom link via email. Simply click the link at the scheduled time to join. We recommend joining a few minutes early to test your audio and video. You can also access the zoom link directly in the community event where you RSVP’d.Few readers
  • Can I take Pridefit LIVE classes if I'm a beginner?
    Absolutely! Our coaches provide modifications for all fitness levels, and you can work at your own pace. Let your coach know if it's your first class so they can give you extra guidance.Few readers
  • What should I do if I'm having technical difficulties during Pridefit LIVE class?
    First, check your internet connection and try refreshing Zoom. If issues persist, our support team is available via chat during class hours.Few readers
  • What is Pridefit LIVE?
    Pridefit LIVE is our interactive virtual fitness program that brings real-time, coach-led classes directly to you via Zoom. You'll join live workouts with certified coaches who provide personalized feedback and modifications, all while being part of a supportive community of members working out together.Few readers
  • How do I access the Circle community for LIVE members?
    You'll receive an invitation to Circle once you become a LIVE member. This is your space to connect with other members, share progress, ask questions, and get additional support from coaches between classes.Few readers
  • What types of classes are offered with Pridefit LIVE? (Full Strength, Hybrid HIIT, etc.)
    We offer various class types including Full Strength (focused on building muscle), Hybrid HIIT (combining strength and cardio intervals), and other specialized formats. Each class description details the focus and intensity level.Few readers
  • What are the Pridefit LIVE class times and how do I view the schedule?
    You can view the full schedule and RSVP to classes in the Pridefit LIVE space in the community. Classes are offered throughout the day to accommodate different time zones and schedules.Few readers
  • What equipment do I need for Pridefit LIVE classes?
    Basic equipment includes dumbbells (various weights), a mat, and enough space to move. The more weights you have to use, the better. Our coaches can always provide modifications if you don't have certain equipment.Few readers
  • Can I downgrade from Pridefit LIVE back to just the app?
    Yes, you can downgrade at any time through your account settings. The change will take effect at the end of your current billing cycle, and you'll maintain access to live classes until then.Few readers
  • What should I expect in my first Pridefit LIVE class?
    Your coach will welcome you by name and check in when class starts. Expect a warm-up, the main workout with real-time coaching cues and modifications, and a cool-down. Don't worry about keeping up perfectly—our coaches meet you where you are!Few readers
  • Do I need to have my camera on during Pridefit LIVE class?
    While we encourage having your camera on so coaches can provide personalized feedback and form corrections, it's not required. You're welcome to participate with your camera off if you prefer.Few readers
  • What happens to my current Pridefit app subscription if I upgrade to Pridefit LIVE?
    Your app subscription will be replaced by the Pridefit LIVE membership, which includes everything from the app plus live classes. You'll be credited for any unused time on your app subscription.Few readers
  • What's included in my Pridefit LIVE membership?
    Your membership includes unlimited live Zoom classes, full access to the on-demand app library, personalized coaching and feedback, and access to the exclusive Circle community.Few readers
  • What's the difference between Pridefit app and Pridefit LIVE?
    The Pridefit app offers on-demand workouts you can do anytime at your own pace. Pridefit LIVE adds live, scheduled Zoom classes with real-time coaching, personalized feedback, and a community atmosphere. LIVE members get both the app and live classes, giving you maximum flexibility.Few readers
  • Can I take a class on-demand if I miss the live session?
    Yes! If you miss a live class, you can do a workout that corresponds in the pridefit app!Few readers

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