• Why is Pridefit so expensive?

  Our Pridefit Promise to you...Featured

• How to cancel your membership

  We're so sorry to see you go! If you signed up for your subscription through our website, use this link: http://app.pridefit.com/login to sign into your Pridefit account. Once you’re logged in, click “cancel” to end your subscription. (If your unable to login, click forgot password and we'll email you a new one!). If you signed up for Pridefit through the App Store, here's how to cancel your subscription with Apple: https://apple.co/1ScntrG Please note that cancellations must be done at lePopular

• How to change to a different billing plan

  Pridefit currently has monthly, 3 month, 6 month and lifetime billing options. If you'd like to change your current plan you'll need to cancel your subscription and sign up for your new desired billing option. Not sure how to cancel? Check out our "how to cancel your membership" article in our Helpdesk! Once you've cancelled your current plan, just head back over to our website and sign up for your new subscriptiFew readers

• How to pause your subscription

  If you're signed up through our website and you'd like to pause your subscription, just reach out to support@pridefit.com and our team will help you out! If you're signed up through Apple, the only way to pause your subscription is to cancel your subscription (not delete your account) in your apple settings, and sign back up with the same email when you’re ready to come back! We cannot pause your subscription for you because Apple controls all Apple subscriptions. You can find more informationFew readers

• Is Pridefit available on Android?

  At the moment, Pridefit is not available for Android or in the google play store. We may launch an android app in the future, but we're unsure of the timeline at this moment. If you're interested in an android version, let us know at support@pridefit.comFew readers

• Bugs and Issues Reporting

  So sorry to hear that you are having problems with the Pridefit app! We always aim to provide a perfect experience for all users, but sometimes tech issues happen and we're dedicated to finding a fix for you! If your issue relates to content access or account problems, it’s a good idea to start by logging out and logging back in to Pridefit app see if this fixes the problem. If there are problems with the app functionality, the most important place to start is to make sure that your deviceFew readers

• How to update your payment information

  If your Pridefit subscription is through the Apple App Store, use this link to update your card information: https://support.apple.com/en-us/118293 If your Pridefit subscription is through the website, reach out to support@pridefit.com and request a link to update your payment information.Few readers

• Can I access Pridefit on a web browser?

  Pridefit isn't available on a web browser at this time. However, we'd love to hear your feedback! If this is something you're interested in, feel free to share your thoughts with us at support@pridefit.com.Few readers

• Why am I seeing an “Error: Unauthenticated” message when trying to access my Pridefit programs?

  First, we're so sorry you're having issues accessing your programs. Second, try logging out and back in, that usually does the trick! Still not working? No worries, just email us at support@pridefit.com and our team will help you out with the next steps. (https://storage.crisp.chat/users/helpdesk/website/-/7/9/d/9/79d9163691e48c00/image0127p11l.png =500x1000)Few readers

• Can I get my Pridefit membership reimbursed with my HSA or FSA funds?

  Yes! With a Letter of Medical Necessity, you may be eligible to get reimbursed for your Pridefit membership through your HSA or FSA. What is an HSA or FSA? HSA (Health Savings Account) and FSA (Flexible Spending Account) are tax-advantaged accounts that help you pay for qualified medical expenses using pre-tax dollars. This means you can save 20–40% off your Pridefit membership by using these funds, depending on your tax bracket. What do I need? To qualify, you'll need a Letter ofFew readers